Guarantee of Quality

The FLE Group is dedicated to providing a first class service to both candidates and clients.
Our quality standards are carefully thought out and strictly adhered to. Our written
‘Guarantee of Quality’ makes our position absolutely clear.

1. Personal Screening

Every candidate will be interviewed individually, face-to-face, by one of our team.
We do not submit candidates for interview who have only been introduced by telephone.

2. Driving History

We will check a candidate’s driving license and note any outstanding endorsements.
Each candidate will be asked to declare any accidents over the three years prior to the interview.

3. European Employment Eligibility

We will request that each candidate provides the appropriate documentation to support
their eligibility to work within the EU.

4. Candidate Support

Candidates shall always be provided with comprehensive and up to date information on
relevant clients and markets, as well as guidance and support for interview handling and,
where required, presentation skills.

5. Limited Candidate Submission

Unless otherwise agreed with our client, we will submit a maximum of two well qualified
candidates for any one vacancy. We are extremely confident that our thorough selection
process will identify the right individuals for the role.

6. Rapid Response

We make every possible effort to respond to any query, either from candidate or client
within 24 hours during the normal week.

7. Candidate Authorisation

We will always request the permission of our candidates before submitting a CV to a client.

8. Confidentiality

All client information relating to recruitment activity and all candidate information will be
treated as strictly confidential.